Exchange & Returns RA fashion

Exchanges & Returns

Still not satisfied with your order and would you like to return the product? No problem.

This is possible if the items are unworn, in their original condition and have the original labels. Read below how you can return your order.

Return Conditions

Of course you can try on your ordered products. Labels may only be removed if this prevents fitting. If you wish to return the product, please ensure that the product is not dirty and that it is returned to us in its original condition and packaging.

*Products on Sale unfortunately cannot be returned.

How do I return a product?

Send an email to ramodeleden@gmail.com with the request to return an item. You will receive a returns form from us with return instructions.

Shipping and return costs will not be reimbursed

Refund

The purchase amount will be refunded to the account number known to us within 14 days of receipt of the product.

Can I exchange an item?

Items can be exchanged based on the above conditions. You can indicate this with the return form. Have we sent you the wrong product? Let us know as soon as possible and we will arrange the exchange for you free of charge.

Can I return a store-bought item?

Items physically purchased in store can be returned within 7 days of purchase. You will receive a voucher for the purchase amount that is valid for three months.